CITIZEN’S CHARTER
VISION
We dream of Filipinos who passionately love their country and whose values and competencies enable them to realize their full potential and contribute meaningfully to building the nation.
As a learner-centered public institution, the Department of Education continuously improves itself to better serve its stakeholders
MISSION
To protect and promote the right of every Filipino to quality, equitable, culture-based, and complete basic education where:
Students learn in a child-friendly, gender-sensitive, safe, and motivating environment.
Teachers facilitate learning and constantly nurture every learner
Administrators and staff, as stewards of the institution, ensure an enabling and supportive environment for effective learning to happen
Family, community, and other stakeholders are actively engaged and share responsibility for developing life-long learner.
PERFORMANCE PLEDGE
(Adopted from the Performance Pledge provided in Civil Service Commission)
We, the officials and employees of Division of Balanga City pledge to:
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Serve you promptly, efficiently; and with utmost courtesy:
Ensuresrict compliance with service rendered;
Respond to any compliant about services as soon as possible
Value every citizen’s comments, suggestion and needs;
Empower the public through 24/ 7 access to information on our policies
programs activities and service;
All these we pledge
Because you deserve no less
FEEDBACK AND REDRESS MECHANISM
(Based on CSC feedback and Redress Mechanism)
Please let us know we have served you by doing any of the following:
Ë Send your feedback through email:
ourladyoflourdes_es@yahoo.com
Or text
09279600073
Ë Talk to our office in charge of the day.
If you are not satisfied with our service your written/ verbal complaints shall immediately be attended to at the principal’s office.
Thank you for helping us continuously improve our services.
SCHOOL FRONTLINE SERVICES
Enrolment
(Kinder/Elementary)
Recruitment,
Evaluation, Selection of Public Elementary Teacher-applicants
Alternative
Learning System
Continuing
Education-Accreditation and Equivalency System (A and E)
Special
Education
Filing of
Complaints
ENROLLMENT-ELEMENTARY
Who may avail of the Service?
1. Kinder age - (4 ½ - years old)
2. Elementary age - (6-11 years old)
Schedule of Availability of Service:
1. Kinder and Elementary: two (2) weeks before the start of the academic school year
Requirements for Enrollee:
1. Kinder and Elementary
Report
card for Grade II-VI pupils/students
Birth
Certificate (original/xerox copy) for Kinder and Grade I pupils
2. Transferees
Certificate
of good moral character
Forms
137 and 138
Reading
ability assessment/Placement test
RECRUITMENT, EVALUATION AND SELECTION OF TEACHER IN PUBLIC ELEMENTARY SCHOOL
Who may avail of the Service?
Applicants
who have valid certificate of registration/professional license as a teacher
from a Professional Regulation Commission (PRC) seeking to be recruited as a
teacher.
Qualified
applicant who has a valid professional license issued by the Philippine
Regulation Commission and who meets the requirements of the school evaluation
board.
Bonafide
resident of the barangay municipality, city or province in the Personal Data
Sheet
List
of candidates who obtained an over score of 50 points and above based on the
criteria provided in the hiring guidelines during the evaluation and screening
by a School Evaluation Board.
Fees: None
Schedule of Availability of Service
January 15 to March 15 - Filing of Application
March 16 to March 31 - Submission of list to the district office
Requirements:
1. Application letter
2. CSC Forms 212 (revised 2005) in 2 copies with at least 2x2 ID photo
3. Certified photocopy of PRC certificate of registration/license
4. Certified photocopy of ratings obtained in Licensure Examination for Teachers/
Professional Board Exam for Teachers
5. Certified copies of Transcript of records foe baccalaureate course
6. Copies of service record performance rating and school clearance for those
with teaching experience
7. Certificate of specialized trainings
RECRUITMENT, EVALUATION AND SELECTION OF TEACHER I POSITION IN PUBLIC ELEMENTARY
How to Avail the Service?
Applicant/Client |
Service Provider |
Duration of Activity |
Persons In Charge |
1. Submit a written application with the required documents to the nearest elementary or secondary school head
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1. Receive application and verify documents submitted with competency and authenticity
2. Submit the list of applicants with their pertinent documents to the School/District
3. Receives the list of applicants with the corresponding documents
4. Review documents submitted for completeness, accuracy, authenticity and veracity
5. Evaluate applicants on Education, Teaching Experience, LET/PBET Rating Experiential Learning Course and Specialized Training Skills
6. Consolidate individual ratings and submit initial rank list of qualified applicants to the District Selection Committee 7. Secure Copies of RQA for posting and information disseminations. |
Within 10 minutes
Within 10 minutes
Within 1 day
Within 1 day
Within 2-3days
Within 2 days
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A. Elementary School Head – Chairman for Master Teacher/Best Performing Teachers Members
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ENROLMENT AT THE DEPED-ALTERNATIVE LEARNING SYSTEM (ALS)
Who may Avail of the Service?
Out-of-School Youth and Adults
Fees: Free of Charge
Schedule of Availability of Service:
Applicant/Client |
Service Provider |
Duration of Activity |
Persons In Charge |
1. Submit name for inclusion
2. Secure schedule of sessions
3. Attend sessions
Attend culminating activity |
Conduct information-dissemination and advocacy efforts in the different barangays and identify prospective learners
Record names of applicants
Schedule the sessions when the minimum numbers has been reached
Conduct learning sessions
Conduct culminating |
Within 10 minutes
Within 30 minutes
Depends on attainment of minimum number required
200 hours
4 hours
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Mobile Teachers
Barangay official concerned
Mobile Teachers |
Year round/continuing
How to avail of the Service?
BES ENROLLMENT AT THE DEPED SPECIAL EDUCATION PROGRAM
(in coordination with SPED School)
Who may Avail the Service?
School Age with Special Needs
HI and VI
Fees: Free of Charge
Schedule of Availability of Service:
Academic Year
How to avail of the Service?
Applicant/Client |
Service Provider |
Duration of Activity |
Persons In Charge |
1. Submit requirements for assessment
2. Undergo interview with parent/guardian
3. Proceed to the designated venue
4. Attend classes |
Receive and assess documents
Conduct interviews and assess the child’s present performance level
Accompany the child and parent to the designated venue
Conduct classes |
Within 10 minutes
Within 20 minutes
Within 10 minutes |
Teacher-In-Charge
Authorized employee
Authorized employee
SPED teacher
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REPORTING OF COMPLAINTS
Schedule of availability of service:
Monday-Friday
8:00 am – 5:00 pm NO NOON BREAK
Who may Avail the Service?
Any person may report complaint against teaching and non-teaching personnel of the Schools.