Citizen's Charter

CITIZEN’S CHARTER

VISION

We dream of Filipinos

who passionately love their country

and whose values and competencies

enable them to realize their full potential

and contribute meaningfully to building the nation.

As a learner-centered public institution,

the Department of Education

continuously improves itself

to better serve its stakeholders.

MISSION

To protect and promote the right of every Filipino to quality, equitable, culture-based, and complete basic education where:

Students learn in a child-friendly, gender-sensitive, safe, and motivating environment.

Teachers facilitate learning and constantly nurture every learner.

Administrators and staff, as stewards of the institution, ensure an enabling and supportive environment for effective learning to happen.

Family, community, and other stakeholders are actively engaged and share responsibility for developing life-long learners.

CORE VALUES

Maka-Diyos

Maka-tao

Makakalikasan

Makabansa

PERFORMANCE PLEDGE

(Adopted from the Performance Pledge provided in Civil Service Commission)

We, the officials and employees of Division of Balanga City pledge to:

Serve you promptly, efficiently; and with utmost courtesy:

Ensuresrict compliance with service rendered;

Respond to any compliant about services as soon as possible

Value every citizen’s comments, suggestion and needs;

Empower the public through 24/ 7 access to information on our policies

programs activities and service;

All these we pledge

Because you deserve no less

FEEDBACK AND REDRESS MECHANISM

(Based on CSC feedback and Redress Mechanism)

Please let us know we have served you by doing any of the following:

Ë Send your feedback through email: ourladyoflourdeses.balangacity@deped.gov.ph

Contact Number: 633-3528

Ë Talk to our office in charge of the day.

If you are not satisfied with our service your written/ verbal complaints shall immediately be attended to at the principal’s office.

Thank you for helping us continuously improve our services.

SCHOOL FRONTLINE SERVICES

Ø Enrolment (Kinder/Elementary)

Ø Recruitment, Evaluation, Selection of Public Elementary Teacher applicants

Ø Issuance of Requested Files

Ø Filing of Complaints

ENROLMENT OF KINDERGARTEN/ELEMENTARY

Person in Charge?

Ø Teacher-In-Charge

Who may avail the service?

Ø Kindergarten age 5 yrs. Old as of June 1 of the current year. (But due to the pandemic situation the Department of Education in SDO Balanga City decided to move the cut-off from last day of October of the current year)

Ø Elementary age 6-11 years old.

Where to avail the service?

Ø Covered Court of Olles.

When to avail the service?

Ø March 26 to April 30,2021

Ø Kinder and Elementary: two (2) weeks before the start of the academic school year

What are the requirements?

Ø Kindergarten

v Birth Certificate (Original and Xerox Copy)

Ø Grade I

v Birth Certificate (Original and Xerox Copy)

v Kindergarten Completion Certificate

Ø Grade II-VI

v Report Card

Ø Transferees

v Birth Certificate (Original and Xerox Copy)

v Form 138 with LRN number

v Form 137 with LRN number

v Certificate of Enrollment

v Reading ability

Duration: HALFDAY

FEES: NONE

Procedure:

Ø Submit the requirements needed.

Ø Undergo assessment test and Interview.

Ø Enroll and receive books.

RECRUITMENT, EVALUATION, SELECTION OF PUBLIC ELEMENTARY TEACHER APPLICANTS

HIRING GUIDELINES FOR TEACHER I POSITIONS EFFECTIVE SCHOOL YEAR

DEPED TEACHER 1 APPLICATION PROCESS AND REQUIREMENTS

v Submit a written application with the required documents to the nearest elementary or secondary school head.

v All applicants shall register to the Department’s online system at application.deped.gov.ph, where they must encode their Personal Data Sheet and select the division where they want to be ranked. Once submitted, an Applicant Number will be issued. In the submission of application requirements, this Number must be indicated.

a) Each division shall assign an e-mail address (either its official division office’s e-mail or its HR’s e-mail) where the system will forward the applications.

b) Applicants who have already submitted requirements prior to the release of these Guidelines must still register to the online system, after which they shall submit their Applicant Number to the division office.

v An applicant shall submit to the head of elementary or secondary school where a teacher shortage or vacancy (regular and/or natural) exists, a written application, with the Applicant Number indicated, supported by the following documents:

a) CSC Form 212 Revised 2017 in two copies with the latest 2×2 ID picture (DOWNLOAD: CSC Form 212 Revised 2017)

b) Certified photocopy of PRC professional identification card or a PRC certification showing the teacher’s name, LET rating, and other information recorded in the PRC Office

c) Certified photocopy of ratings obtained in the Licensure Examination for Teachers (LET)/Professional Board Examination for Teachers (PBET)

d) Certified copy of transcript of records

e) Copies of service records, performance rating, and school clearance for those with teaching experience. If unavailable, the applicant must submit a justification citing the reason/s for unavailability.

f) Certificates of specialized training, if any

g) Certified copy of the Voter’s ID and/or any proof of residency as deemed acceptable by the School Screening Committee

h) NBI Clearance

i) Omnibus certification of authenticity and veracity of all documents submitted, signed by the applicant.

v The applicant assumes full responsibility and accountability on the validity and authenticity of the documents submitted, as evidenced by the Omnibus certification of authenticity (Item 5.2.i above). Any violation will automatically disqualify the applicant from the selection process.

EVALUATION AND SELECTION PROCEDURE AND CRITERIA

Applicants shall be evaluated using the following criteria: